Frequently Asked Questions
Everything you need to know about our baby gear and accessories.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email containing your tracking number so you can follow its journey.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please visit our returns portal to initiate a domestic return or exchange.
How do I care for my Parker Baby products?
Most of our products, including our cotton bibs and blankets, are machine washable. We recommend washing on a cold, gentle cycle and tumble drying on low to maintain fabric softness.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and weight of the order.
Are your products safety tested?
Safety is our top priority. All Parker Baby Co. products undergo rigorous testing to ensure they meet or exceed CPSC safety standards for infant and toddler use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.